Returns & Exchange Policy

At Ekatran, every product is created with care and undergoes a thorough quality check before shipping.

No Returns or Exchanges

• We do not accept returns or exchanges on any products once sold.
  

• All sales are final. We encourage you to review product details, sizing information, and descriptions carefully before placing your order.
  

Damaged or Incorrect Items

In the unlikely event that you receive a product that is damaged during transit or different from what you ordered, please contact us at orders@ekatran.com within 48 hours of delivery.

• Your email must include your order number and clear photos of the product, packaging, and tags.
  

• The item must remain unused, unwashed, and with all original packaging intact while your claim is being reviewed.
  

• Once verified, we will arrange for a replacement or store credit at our discretion.
  

For questions, please reach out to us at orders@ekatran.com.