Privacy Policy

INFORMATION ABOUT YOU

When you order, we need to have your name, e-mail address, and a contact telephone number. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number is required so that we may contact you urgently if there is a problem with your order.

We follow a tight security procedure to protect the information that we store about you from unauthorised access. Our credit card partner is a secure site, utilising data encryption methods to protect your details.

YOUR RIGHTS

If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact us at orders@ekatran.com and we will happily review your file and update the records if required. You can contact us by email.

COOKIES

Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies. You should still be able to use our site without cookies enabled.

CONSENT

Your use of this website signifies your consent to the collection, processing, and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.